INDUSTRIES / RETAIL

Infor brings agility to global retailers' supply chains, labor, and inventory.

Retail

When a retailer’s greatest asset is getting new ideas to consumers quickly, companies can’t afford to let technology slow them down. Instead, it must help address key industry issues. Here are some key challenges and goals that Infor helps its customers address every day.

Need for speed from concept to consumer


Full price selling periods are shrinking; product development and assortment creation must be faster.

Sourcing diversification


Risk diversification and shifting tariff policies require flexible approaches to sourcing products.

Fulfillment complexity

Next-day delivery and curbside pick-up require specialized types of labor and positioning inventory closer to the customer.

Margin compression

Design assortments and collections must maintain lifecycle margin despite price/promotion pressure and increasing costs to serve.

Talent resiliency

Constantly changing market conditions require an adaptable, always learning workforce.

”Our lifeblood is the front line of the retail store. By providing our front-line workers with reporting at their fingertips, sales and customer service have improved. All our employees, including executives, look at the same numbers and make better decisions as a result. All of this value has definitely contributed to a positive ROI.”

DAVID CLOTHIER , VICE PRESIDENT OF FINANCE, TREASURER & CONTROLLER,

Customer success

With Infor Talent Science, Shoe Carnival replaced fewer employees and simplified back-office hiring processes by reducing turnover, improving training, and boosting internal promotions.

Solutions for your most critical challenges

CloudSuite Retail is the leading suite of machine learning and scalable cloud-powered technologies to optimize a retailer’s inventory, labor, assortments, data, planning, and supply chain management.

Reducing time from concept to customer

Cut weeks out of the product design and assortment building process

  • Collaborative product design
  • Curate collections guided by margin targets
  • Go to market shopping lists
  • Hyper localization of the assortment
  • Attribute level demand prediction

Risk mitigation and cost management

Enable end-to-end digital processes on a single platform

  • Plan omni-channel demand and supply
  • Reduce capital tied up in sourcing
  • Improve control and tracking of suppliers
  • Proactive supply orchestration for compliance
  • Diversify sourcing with sustainable suppliers

Solve fulfillment and resource management complexities

Gain omni-channel supply chain visibility for today’s customer journeys

  • Move inventory to maximize lifecycle margin
  • Autonomous, interconnected network for visibility and collaboration
  • Position inventory for all customer journeys
  • Manage distribution center activities holistically
  • Embedded labor management and 3D visual analysis

Exceed profit objectives

Managing profit when margin pressures are high

  • Machine learning uncovers what drives demand
  • Location- and segment-tailored assortments
  • Automated improvements to allocation and replenishment
  • Real-time visibility and transactional updates
  • Save up to 25% by moving corporate operations to the cloud

Anticipate workforce demands and schedule

Ensure the workforce can flex to meet demand

  • Automate key labor management processes
  • Best coverage around seasonal needs
  • Analyze workforce data continuously
  • Comply with complex workforce regulations
  • Hire talent for behaviors and skills